Returns & Exchanges
At Skip's Western Outfitters, we want you to be completely satisfied with your boots and western wear. If your purchase doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the unworn items in their original packaging, ensuring all tags are attached and boot boxes are placed inside a separate shipping carton to avoid damage.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your shipping box.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.